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FAQ

Questions, answered.

Everything people ask before — and after — they put a DotClock on the desk.

Questions

What people
often ask us.

Do I need an account or a subscription?

No. DotClock requires no account, no dedicated app and no external cloud servers. You configure it directly from any browser by opening dotclock.local on your Wi-Fi network. No hidden costs, no subscription, ever.

Where do the data and the news come from?

DotClock retrieves real-time weather based on your location, official civil-protection alerts and global seismic data from the USGS. The news scrolls via the public RSS feeds of the major international outlets.

How does it know where I am without GPS?

It uses the Wi-Fi networks visible around you to triangulate an approximate automatic geolocation. It's ideal for giving you the exact local weather and sunrise and sunset times, while guaranteeing maximum privacy because it never tracks your exact position.

Will the display keep me awake at night?

Absolutely not. The integrated BH1750 sensor monitors the room and continuously dims the LEDs. You can choose a restful tone for the night or activate the 'Turn Off When Dark' mode: this way the clock switches off completely as soon as you turn off the room light, then wakes by itself in the morning.

Which languages are supported?

The clock is polyglot and natively supports 4 languages: Italian, English, Spanish, French. The chosen language automatically adapts both the banner texts (days, months) and the source of the news feed.

What happens if I change Wi-Fi or move house?

If the clock can't find the saved network, it automatically becomes a Wi-Fi hotspot called 'DOTCLOCK-XXXXX'. Just connect from your phone using the security password engraved on the back of the shell, open the browser at http://192.168.4.1 and select the new network.

How long does it last?

The LED matrix has an estimated life of about 50,000 hours of operation. The birch shell uses no plastic paints that peel: the artisan treatment with black stain and boiled linseed oil penetrates the fibres, protecting the wood and letting it breathe, destined to age beautifully.

What's inside the box?

You'll find your DotClock ready to use, a USB-C power cable and the 5V 2A wall power adapter included. Everything you need to get it ticking right away.

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3 working days · 30-day returns · 2 years warranty